999bad Privacy Policy

1 Introduction and Scope

999bad ("we", "our", "platform") provides a trusted online betting and casino service for users in Bangladesh. We place great importance on the privacy of our users and handle their personal information with the utmost care.

This privacy policy explains what information we collect, how we use it, and how we keep it secure when you visit the 999bad website (https://999bad.cam), create an account, or use any of our services. This policy has been prepared in accordance with applicable data protection laws in Bangladesh and prevailing international standards.

This policy applies to all users aged 18 and above, and particularly those aged 21 and above. If you disagree with any part of this policy, please refrain from using our services.

2 What Information We Collect

999bad may collect various types of personal information, divided into the following categories:

A. Information You Provide Directly

Information you provide yourself when you create an account or contact us:

• Full name and date of birth
• Email address
• Banking and payment information (bKash, Nagad, Rocket, Upay account numbers)
• Documents required for identity verification (National ID or passport number)
• Transaction history and financial information
• Content of messages or complaints you send through customer support

B. Automatically Collected Information

When you use our website, our servers automatically log the following technical information:

• IP address and device identifier information
• Browser type, version, and operating system
• Information obtained from cookies and similar tracking technologies
• List of pages you visited and time spent on them
• Referral URL (the site from which you came to us)
• Internal logs related to gaming behaviour and betting history

C. Information Received from Third Parties

For the purposes of identity verification, fraud prevention, and ensuring responsible gaming, we may in some cases receive information from trusted third parties. Such data collection is always carried out in accordance with applicable regulations.

3 Purpose of Using Your Information

999bad uses your personal information for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Processing deposits, withdrawals, and gaming activities.
• Identity Verification (KYC): Completing Anti-Money Laundering (AML) and Know Your Customer verification processes in accordance with international standards.
• Fraud Prevention: Detecting suspicious activity and ensuring the security of the platform.
• Customer Support: Responding to your questions, complaints, and requests.
• Communications: Keeping you informed about important service notices, policy changes, and offers.
• Responsible Gaming: Identifying unusual playing patterns and providing assistance to users when needed.
• Service Improvement: Analysing user experience to further improve 999bad's services.

4 Information Disclosure and Sharing

999bad does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

A. Service Provider Partners

Trusted partner organisations that assist us in providing essential services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer support may access information within defined limits. These organisations operate under strict confidentiality agreements and use the information they receive only for the specified purpose.

B. Legal Obligations

We may be required to disclose information on the basis of a court order, a directive from a regulatory authority, or a legitimate request from a law enforcement agency. In such circumstances, we always endeavour to protect the interests of our users.

C. Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify users in advance in an appropriate manner.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 999bad website. Cookies are small text files stored in your browser that help us improve our services.

Types and Uses of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring the core functionality of the platform. Disabling these cookies will prevent the service from working properly.
• Functional Cookies: Used to remember your preferences, language settings, and other personalised experience options.
• Analytics Cookies: Help improve the quality of the service by analysing website traffic and user behaviour.
• Security Cookies: Used to prevent fraud and unauthorised access.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may cause some 999bad services to not function correctly.

6 Data Security Measures

To protect your personal information, 999bad has adopted industry-standard technical and administrative measures:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology so that third parties cannot read your information.
• Secure Servers: Our servers are hosted in secure data centres and are subject to regular security audits.
• Access Controls: Only authorised personnel may access personal information, and only on a need-to-know basis.
• Password Hashing: Passwords are never stored in plain text — a strong hashing algorithm is always used.
• Regular Security Testing: Regular penetration testing is conducted to identify system vulnerabilities and address potential threats.
• Staff Training: All our staff receive regular training on data security and privacy.

Please note that it is not possible to guarantee complete security on the internet. We make every effort, but user vigilance is equally important.

7 Data Retention Period

999bad retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by law.

• Active Accounts: All necessary information is retained while the account remains active.
• After Account Closure: Transaction records and KYC documents may be retained for a specified period in accordance with financial regulatory requirements.
• Legal Necessity: Information may be retained for an additional period if required for dispute resolution, legal claims, or regulatory investigations.

Once the designated retention period has ended, we delete or anonymise data using secure methods.

8 Your Rights

As a 999bad user, you have the following rights with respect to your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of your information if it is inaccurate or incomplete.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for a specific purpose.
• Data Portability: In some cases you may request your information in a structured, machine-readable format.
• Withdrawal of Consent: You may withdraw consent at any time from any information processing that is carried out on the basis of your consent.

To exercise these rights, please contact us via live chat or email. We generally respond to your request within 30 days.

9 Children's Privacy

999bad's services are intended solely for adults. We do not knowingly collect information from any person under the age of 21. Through our age verification process, we ensure that minors are unable to use our platform.

If we become aware that information has been collected from a minor, we will immediately close that account and delete the associated information.

10 International Data Transfers

Our technology infrastructure may use servers located in various countries. This means your information may be processed or stored outside of Bangladesh. For such transfers, we ensure that adequate data protection measures are in place in the destination country or with the relevant authority, and that your information remains protected under this privacy policy at all times.

11 Policy Changes

999bad reserves the right to update this privacy policy at any time. If there are any significant changes, we will:

• Post a notice in a prominent place on the website;
• Notify registered users by email;
• Update the "Last Updated" date at the top of the page.

If you continue to use the service after changes have been made, you are considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

12 Responsible Gaming and Data Protection

999bad believes that responsible gaming and personal data protection complement each other. We analyse information about your gaming behaviour solely with your well-being in mind — never for third-party advertising purposes.

To learn more about responsible gaming, please visit our Responsible Gaming page.